Exchange and Refund policy:
Refunds: If you are not 100% satisfied with your purchase, you may return the product and receive a refund (minus shipping costs) within 21 days from the purchase date (or store credit). Refunds only apply to items returned in their original condition which will be determined when the item(s) is returned to us. Please contact us before returning an item so that we may issue a Return Authorization Number.
Items not returnable are: DVD’s; Downloads and products where the open package deems it unsaleable. Sale items and Collectible items may not be returned for any reason other than for defects.
Exchanges: You may ask for an exchange if the item in question is defective in any way. Please contact us for an Authorized Exchange Number.